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List of AI News about automation bias

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2026-02-14
00:39
Automation Bias With Wearable AI: New Experimental Evidence on the Whispering Earring Phenomenon

According to @emollick on X, new experimental evidence documents the Whispering Earring effect—workers over-trusting real-time AI prompts from wearables—which aligns with known automation bias; as reported by SSRN working paper 6097646, participants given continuous AI suggestions showed higher task speed but a measurable drop in independent error detection and post-task recall, indicating a shift from judgment to compliance. According to the SSRN paper, business impact includes short-term productivity gains in sales scripts, customer support, and compliance checklists, but risks of propagated errors and reduced situational awareness in high-stakes workflows. As reported by the authors on SSRN, mitigation tactics that preserved benefits while limiting bias included calibrated confidence displays, periodic AI-off intervals, and decision checklists, suggesting near-term opportunities for vendors to productize guardrails in wearable AI assistants for frontline and call-center operations.

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